Refund and Cancellation Policy

At TemplateFactory.net, we prioritize customer satisfaction and strive to provide high-quality digital products. Please review our refund and cancellation policy below:

 

Refunds:

We generally do not offer refunds for digital product purchases. Once a digital product has been purchased and downloaded, it is non-refundable. This policy helps us maintain fairness and protect the intellectual property of our creators.

1. Technical Issues:

   • If you encounter any technical issues with your purchased product, our technical support team is here to assist you. We will work diligently to resolve any problems you experience.

2. Support:

   • Our support team is available to help with installation, setup, and any functionality issues related to our products. Please contact us at support@templatefactory.net for assistance.

3. Contact Us:

   • For any questions or concerns about our refund and cancellation policy, please reach out to our customer service team at contact@templatefactory.net.

   • No Refunds After Download:

   • Due to the nature of digital products, we do not offer refunds once the product has been downloaded.

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By purchasing our digital products, you agree to this refund and cancellation policy. Thank you for choosing TemplateFactory.net.