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Refund and Cancellation Policy

At TemplateFactory.net, we prioritize customer satisfaction and strive to provide high-quality digital products. Please review our refund and cancellation policy below:

 

Refunds:

We generally do not offer refunds for digital product purchases. Once a digital product has been purchased and downloaded, it is non-refundable. This policy helps us maintain fairness and protect the intellectual property of our creators.

  1. Technical Issues:

    • If you encounter any technical issues with your purchased product, our technical support team is here to assist you. We will work diligently to resolve any problems you experience.

  2. Support:

    • Our support team is available to help with installation, setup, and any functionality issues related to our products. Please contact us at support@templatefactory.net for assistance.

  3. Contact Us:

    • For any questions or concerns about our refund and cancellation policy, please reach out to our customer service team at contact@templatefactory.net.

    • No Refunds After Download:

    • Due to the nature of digital products, we do not offer refunds once the product has been downloaded.

By purchasing our digital products, you agree to this refund and cancellation policy. Thank you for choosing TemplateFactory.net.

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