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Shipping & Returns

Shipping Policy

As a digital product website, TemplateFactory.net, managed by Ayaan Globals, does not involve shipping physical items. All our products are digital downloads, which are delivered electronically to your email address or directly accessible through your account on our website.

Upon completing your purchase, you will receive an email containing instructions on how to access and download your digital products. Alternatively, you can log in to your account on TemplateFactory.net and navigate to the "My Downloads" section to retrieve your purchased items instantly.

Since our products are digital downloads, there are no shipping fees or delivery times involved. You can enjoy immediate access to your purchased digital products without any additional waiting or shipping costs.

In the rare event that you encounter any difficulties in accessing or downloading your digital products, our customer support team is readily available to assist you. Please don't hesitate to contact us via email or through our website's contact page, and we'll promptly address any issues to ensure your satisfaction.

At TemplateFactory.net, we strive to provide a convenient and hassle-free experience for our customers, offering high-quality digital products with instant access and reliable customer support. Thank you for choosing us for your digital product needs.

Return  Policy

At TemplateFactory.net, we strive to provide high-quality digital products and ensure customer satisfaction. Due to the nature of digital goods, however, we have specific guidelines for returns and refunds:

  1. Refunds: We generally do not offer refunds for digital product purchases. Once a digital product has been purchased and downloaded, it is non-refundable. This policy helps us maintain fairness and protect the intellectual property of our creators.

  2. Contact Us: If you encounter any issues with your purchased digital product or believe you qualify for a refund under exceptional circumstances, please contact our customer support team promptly. Provide detailed information about the issue you're experiencing, and we'll do our best to assist you.

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